When I came to Earthjustice as its new Director of Online Strategies in
October 2007, the organization's website was in disarray. The fluid
design destabilized the page layout; the look was cluttered, content
lacked a sense of priority, and nowhere on the home page was any
indication of the organization's purpose or mission statement. I was
later told that several Development staffers refused to send
potential donors to the website because of its poor design.
I'd
promised the Vice President of Communications who hired me that I
wouldn't make any major changes to the website during my first week.
But by the end of the second week, my team and I had developed a new
look and feel for the home page while retaining the banner and
navigation elements (consistent throughout the website).
My
first step was to create a series of rotating billboards across the
top of the page that succinctly articulated our Mission Statement and
highlighted several
current online campaigns and advocacy initiatives. Next, we created
a content well in the center of the page that separated home page content
in three categories: a "Spotlight" that
showcased top-level website features; "Hot off the Press," which
included our most recent press releases; and "Our
Current Cases," which featured the three most important legal
cases currently in court.
The
new content well was bracketed by a series of in-house ads along the
left side that linked to our current fundraising campaign (or an
evergreen "Donate Now" page), and three micro-sites hosted
by Earthjustice. Along the right side of the content well, we
created a new series of graphics that linked to six of the most important "landing
pages" on the site: the Earthjustice Action Center (housing all
our current advocacies), a "Donate Now" fundraising page,
links to our Blogs and a monthly column from the organization's
president, and links to "Who We Are" (About Us) and
"Our Clients."
Finally,
we added a graphic in the left navigation bar to highlight an
in-line form for subscribing to our monthly newsletter, e.Brief. We
also added source codes to all the links in order to measure traffic
and click-through rates from the new home page as part of our
long-term strategy to optimize the overall online user experience. Once
the new home page was successfully launched, we set about upgrading
many of the key landing pages. Follow the "next" link to
view several other new or revised pages... |